This qualfication is designed to reflect the role of hospitality employees who perform a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context. They may be multi-skilled across more than one functional area of hospitality.

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This qualification reflects the role of hospitality employees that perform a range of skilled operations to enhance multi-skilled staff within industry covering competencies of gaming, bar, barista and fine dining operations.

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This qualification reflects the role of team leaders across all functional areas and sectors of the hospitality industry. Certificate IV in Hospitality will provide participants with the knowledge and expertise to handle supervisory responsibilities.

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This qualification is designed to assist participants in enhancing their skills in managing people, projects, coaching, communicating, continuous improvement and risk management.

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